Course
6.6 Section Survey (ACT06)
6. ACT
6.6 Section Survey (ACT06)
This session contains the link to the Section ACT Survey. If you want to communicate some improvement suggestions, this is the place to go!
1.8 Extra Features & Tips (FB08)
1. FEEDBACK
1.8 Extra Features & Tips (FB08)
2.2 Extra Features & Tips (ST02)
2. STORE
2.2 Extra Features & Tips (ST02)
0.1 READ ME
0. INTRODUCTION
0.1 READ ME
Dear learner, this session introduces the Sandsiv+ Education platform. Here you will learn the basic steps to navigate through it, download interesting files, get in touch with the instructor and much more......
0.2 Customer Experience Introduction
0. INTRODUCTION
0.2 Customer Experience Introduction
Your Sandsiv education path starts with the following section, "Customer Experience Introduction". This section will introduce you to the CX topic and give suggestions according to Sandsiv Customer Success Team experience with other CX...
0.3 Support Portal Introduction
0. INTRODUCTION
0.3 Support Portal Introduction
The following session gives you general information about the Sandsiv Support Portal (https://support.sandsiv.com) and how to interact with it.
0.4 sandsiv+ Introduction
0. INTRODUCTION
0.4 sandsiv+ Introduction
The following session gives you an introduction to your sandsiv+ instance. You will know what the different modules do and how these can support your CX program.
0.5 Section Survey
0. INTRODUCTION
0.5 Section Survey
This session contains the link to the Section Feedback Survey. If you want to communicate some improvement suggestions, this is the place to go!
7.1 VOC-CI Introduction
7. VOC-CI
7.1 VOC-CI Introduction
This VOC CI Introduction module is based on a dataset uploaded through the STORE module.
7.2 VOC-CI Advanced
7. VOC-CI
7.2 VOC-CI Advanced

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